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For Customers who have placed an order: Please be assured that we are following official Government directives and advice and as it stands, our UK warehouse is remaining open and fulfilling customer orders, albeit with a reduced amount of staff who are adhering to social distancing rules. We are reliant on Royal Mail Services to deliver your orders to you. Please be aware of the following statement found on Royal Mails official website 'Throughout this crisis, we will continue to deliver the most comprehensive service we can to all our customers. However, as cases of coronavirus increase across the UK we, along with other organisations, are experiencing increased levels of employee absence due to illness and self-isolation. Despite our best endeavours, it is likely that some areas of the country will experience a reduction in service levels due to coronavirus-related absences at their local mail centre or delivery office.' Because of this, delivery of your MAM order can take 1-3 weeks to be received in some cases. If your delivery is taking longer than the suggested time period, please don't hesitate to contact us. Many thanks for your understanding and cooperation

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